- All items must be unworn and in their original resealable packaging with tags attached.
- Laundered items cannot be returned and exchanged.
- Items on clearance, Customized Items, Monogrammed Items.
Exchanges
You may return an item(s) AND exchange it for the same item(s) in a different size or color, or of the same dollar value. While you pay shipping costs to return the item(s) to us, we are happy to send your exchange merchandise at no shipping charge to you. Please note that additional shipping charges may apply for items you add above the value of your original order.
Returns
If you need to return something for any reason, feel free to email us at service@speerise.com. We will give you our return shipping address. Please allow 3-14 business days upon receipt for processing your return. All items purchased directly through Speerise.com are eligible for Free Return Shipping if there are problems about:
- items shipped incorrectly
- defective problem
- etc.
Return Shipping Fee & Tax: Refunds are exclusion of shipping cost, and shipping costs for free shipping orders are calculated at 15% of the order value. The responsibility of the customer in cases of buyer’s remorse returns, such as
- changed your mind
- ordered by mistake
- an item didn’t fit
- didn’t like the color/quality
- bought it somewhere else
- etc.
And the requirement is that the product must be brand new and unused, also must be returned with the original packaging and all accessories. Otherwise, we will charge a restocking fee as below.
Restocking Fee: Equivalent to 30% of the value of the product will be the responsibility of the customer in cases of the product is no longer brand new that the value of the product decreases, because the product may have been
- used
- non-original packaging
- etc.
